Unit 10
Part II Listening Practice
Task 1 Script:
The pie graph shows the breakdown of different parts in the inventory. As you can see, PE26A, the latest series, takes up the biggest share of our inventory, at 45%. Second is the CF53M series, at 32%. About 10% of our inventory is taken up by the PE27A and another 10% by the CF54A. the smallest part of our inventory is the PA46M series, which is the oldest product we produce. It now takes up only 3% of the inventory. Task 2 Script:
Let’s have a look at sales of the Jeep V6 over the last five years. As you can see, there have been quite a lot of changes during those years.
Total sales at the end of 1999 were 17, 850. Sales remained flat through 2000. They were at about 18,000 by the end of the year.
In 2001, sales went up steadily, reaching about 19,200 by the end of the year. Then in 2002, things really started to happen. We had a strong economy, and consumer spending was up. We ran an advertising campaign on TV that was very effective. So in 2002, sales of the Jeep V6 rose dramatically. At the end of that year, sales reached a peak of 21,600. That’s an increase of more than 11% in one year. It was a wonderful year for our salespeople.
However, this couldn’t continue. The next year, gas prices were up, and sales were down. In 2003, our figures dropped by 1,700 to 19,900. So it was a very challenging time in the industry, and we had to adapt very quickly to the market.
The manager is referring to Graph B.
Part III Language Focus A
Follow-up Practice 1 Script:
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Scripts of Business English I 内部资料，严禁外传
In 2004, the demand in the PRC civil aviation market continued the growth trend from the second half of 2003. As a result, the Group recorded a year-on-year growth of more than 37% in total operating revenue, marking a breakthrough achievement in the Group’s history.
However, due to the persistent high price of aviation fuel and major overhauls of aircraft which increased maintenance costs, the Group still recorded a net loss of RMB 48 million for 2004.
During the year, passenger revenue, which accounted for 90.4% of the group’s total traffic revenue, amounted to RMB 21,100 million, a rise of 40.6% over 2003. Passenger revenue on domestic routes and international routes were RMB 16,869 million and RMB 3,127 million respectively, representing increases of 37.8% and 55% respectively.
Part IV Video 1
Script:
Welcome, ladies and gentlemen.
I am pleased to announce that this year has been a very good year for our company. Overall, we’ve increased our market share from 37% to 48%. That’s a significant increase. We ordered 35 new planes last year. To date, we have received 15 of them, which we are using on both our domestic and our international routes. That brings our total number of planes to 84.
We’ve also developed an extensive program to train all our employees on the new aircraft. So far, two-thirds of the pilots and three-quarters of the mechanics have already finished training. We’ve opened several new routes this year, and we have extended service on our popular Singapore route.
With our increased focus on customer service, customer complaints have dropped to 7.5%, down from 15% last year. That’s 50% less than last year.
And the number of passengers continues to rise. This year, we’ve carried 12 million passengers, an increase of 5.5% over last year. August, in particular, was a very strong month. If you look at the chart here, you’ll see that we carried 1,336,000 passengers in August, an increase of 8% over the same period last year. And our cargo service is growing fast. We’ve carried 500 million kilos of cargo, an increase of 56% over last year’s figures.
Part V Language Focus B
Follow-up Practice 2 Script:
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Scripts of Business English I 内部资料，严禁外传
At the beginning of the last financial year, sales of our shoes stood at £800,000. Sales took off between May and June. However, they then fluctuated between June and November. In December there was a noticeable decline in the sales from £1,500,000 to £1,200,000. The downward trend continued, and in February sales reached their lowest point since 1998. Fortunately, thanks to a new marketing strategy, sales improved slightly at the end of the financial year, eventually reaching £1,400,000 in March.
This financial year, the number of sales also started off quite low but between April and September there was a steady increase. Sales peaked in September, reaching £1,600,000. The figures then fell slightly during October and November and remained constant through November and December. Then, in January, due to effective changes in design, there was a dramatic increase to £1,900,000. The number of sales has continued to rise steadily.
Part VI Video 2
Script:
We are No.1!
Allen Zhou:
Kasumi: Allen Zhou:
Kasumi: Allen Zhou:
Kasumi: Allen Zhou: Secretary: Allen Zhou:
Kasumi:
Good morning, Miss Kasumi.
Good morning, Mr. Zhou. Nice to see you again. Nice to see you too. Please sit down. Tea or coffee? Tea, please. It’s a bit chilly today.
Yes. The weatherman said it would be even colder tomorrow. Thank you. Come in!
Excuse me. Mr. Zhou, your air ticket. 8:50 tomorrow morning. Thank you.
You must have been very busy these days, Mr. Zhou. I understand that you have set up a new plant in Jiangsu.
Allen Zhou: Yes, you’re right. Our new plant has just started running. I need to go down there
once every week to make sure that everything is under control.
Kasumi:
I see. Perhaps we can get started now, Mr. Zhou?
of our company in the year 2004. After that, we’ll show you around our main plant.
Kasumi:
OK.
picture of our business.
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Allen Zhou: Yes. Er… a second. Well, this morning, I’ll tell you about the business performance
Allen Zhou: This is our financial report. It contains some graphs that will help you get a clearer
Scripts of Business English I 内部资料，严禁外传
Kasumi: Great. Thank you.
see from this bar graph for the year 2004, our business is getting big. The annual turnover reached 10.2 billion Yuan. That’s an increase of about 112% over the previous year.
Allen Zhou: As you know, we make and sell refrigerators and washing machines. As you can
Kasumi: Your profit also increased? increase of over 64% over 2003
Allen Zhou: Definitely. Look at the next graph. Our profit amounted to 725.33 million Yuan, an
Kasumi:
Wow!
washing machines. First look at this one on the right, the total output of refrigerators stood at 2.1 million units, of which nearly half were exported.
Kasumi: Allen Zhou:
which countries are your leading export markets? United States and some European countries.
Allen Zhou: these two pie graphs show the total output of our main products, refrigerators and
Kasumi: I see. How about washing machines?
Allen Zhou: The total output of washing machines in 2004 was 1.98 million. 0.7 million units were
exported.
Kasumi: You seemed to put great emphasis on overseas markets. How about your performance
in the domestic market?
Allen Zhou: That’s a very good question. In fact, that is the point I’d like to talk about next. Our
domestic market shares are increasing steadily. We took 23% of the refrigerator market and 15.6% of the washing machine market. These tow figures place us at No.1 in both markets.
Kasumi: Allen Zhou:
That’s pretty impressive Now let’s look at…
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